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TERMS OF SERVICE (Last modified: 13 October 2025)
OVERVIEW
This website is operated by Grind Logic. The terms “we”, “us” and “our” refer to Grind Logic. Grind Logic operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Grind Logic is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. This means you are entitled to a refund, repair or replacement if a product fails to meet basic standards of quality and performance. These rights exist regardless of our store policies or warranties.
Nothing in these Terms limits your rights under the Australian Consumer Law(ACL), including your right to a refund, replacement, or repair in the event of a product or service failure. This agreement includes important information regarding your consumer rights under Australian Consumer Law, which are not excluded or limited by the Terms.
SECTION 1 – AUSTRALIAN CONSUMER LAW
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to:
· A replacement or refund for a major failure, and
· Compensation for reasonably foreseeable loss or damage.
· You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
These rights apply in addition to any change-of-mind return policy we may offer. For more information visit the ACL website.
By agreeing to these Terms, you confirm you are at least 18 years of age, or have obtained parental/guardian consent to use the Services. You agree not to use our products for any illegal or unauthorised purpose or violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
Any breach or violation of any of these terms will result in an immediate termination of your access to our services.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - GENERAL CONDITIONS
We reserve the right to refuse service where permitted by law, such as in cases of suspected fraud, abuse of our service, or violation of these Terms. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 4 – ERRORS, OMISSIONS & MODIFICATIONS
We reserve the right to correct errors or omissions and to change or update product or service information at any time without notice. We are not obligated to update any information unless required by law. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Prices for our products are subject to change without notice. Where permitted by law, we reserve the right to modify or discontinue the service. Any such changes will not affect orders already accepted unless required by law. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.
Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). If we discover an error in pricing or product information after you have placed an order, we will contact you before processing the order to provide the option to proceed at the corrected price or cancel for a full refund. We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Some products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange in accordance with our Refund Policy and your rights under Australian Consumer Law.
We endeavour to ensure product descriptions and images are accurate, but we do not warrant that all descriptions are error-free.
We reserve the right to:
- Limit the sale of our products or services to any person, geographic region, or jurisdiction (on a case-by-case basis),
- Limit the quantities of any products or services offered,
- Change or discontinue products or services at any time without prior notice.
All prices and product descriptions are subject to change at our sole discretion. Any offers for products or services on this site are void where prohibited.
While we strive for quality, we do not guarantee that any product, service, or information purchased or obtained from us will meet your personal expectations. However, this does not affect your statutory rights under Australian Consumer Law.
SECTION 6 – PRICING, BILLING & ORDER ACCURACY
We aim to provide accurate product and pricing information but do not warrant that all content is error-free. Prices are subject to change without notice, and we may correct any errors, inaccuracies, or omissions at any time, including after an order has been placed.
We reserve the right to:
- limit sales of our products,
- discontinue products without notice,
- change pricing at any time.
These limits may apply to orders placed under the same customer account, payment method, billing address, or shipping address. If we cancel or adjust your order, we may attempt to notify you using the email or phone number provided at checkout.
You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions made on our site. This includes promptly updating your email address, billing details, and payment information, so we can complete your order and communicate with you effectively.
SECTION 7 – RETURNS, REFUNDS, AND CANCELLATIONS
All conditions of refunds and returns are additional to your rights under Australian Consumer Law. You may return new, unused items within 60 days of delivery for a full refund. Used items may be returned within 60 days for change-of-mind, subject to inspection and a restocking fee of up to 15%. Customers are responsible for return shipping on change of mind returns. This does not apply to faulty or incorrect items, which remain covered under the Australian Consumer Law. Faulty or incorrect products are eligible for a repair, replacement, or refund in line with your rights under the Australian Consumer Law. We cover return shipping for faulty or incorrect items.
Unless required under Australian Consumer Law, the following items are non-refundable: consumables, parts (e.g. burrs), coffee, certified open box items, and clearance/final sale products. If coffee was included as a gift, its value will be deducted from any refund.
All products include a 1-year manufacturer’s warranty covering defects under normal home use. This warranty does not cover consumables or misuse. This warranty operates alongside to your rights under Australian Consumer Law.
Further information on our Returns & Refunds policy (covering change-of-mind returns and other returns) may be found at the following link: https://grindlogic.com.au/pages/returns-policy
Orders may be cancelled by the customer prior to dispatch by contacting us at info@grindlogic.com.au. We reserve the right to cancel orders where a product is no longer available or has been listed with an error in pricing or description
SECTION 8 – THIRD-PARTY TOOLS, AND THIRD-PARTY LINKS
We may offer tools or links to third-party sites. Use of these is at your own risk, and we are not liable for any third-party services, content, or transactions.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here which complies with the Privacy Act 1988 (Cth). By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Your data may be stored or processed on servers located outside Australia, including in Canada, the United States, or other jurisdictions, as required for Shopify’s operation of the platform. Review our privacy policy (https://grindlogic.com.au/policies/privacy-policy) for more details on how we, Shopify, and our partners use your personal information.
User data, such as emails, may be used by Grind Logic for marketing purposes with opt-out instructions, in line with Australia’s Spam Act (2003).
SECTION 10 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Title to goods passes to you upon full payment. Risk of loss or damage passes upon delivery, except where otherwise required under Australian Consumer Law.
SECTION 10A – INTERNATIONAL ORDERS
a) Import Duties and Taxes: International customers are responsible for any applicable import duties, taxes, customs fees, or other charges imposed by their country of residence. These charges are not included in our product or shipping prices and may be collected by your local customs authority upon delivery. We are not responsible for delays caused by customs processing or the refusal of your local customs agency to release the package.
b) Shipping Times: International delivery times are estimates only and may vary due to customs delays, weather, courier issues, or other factors beyond our control. We do not guarantee delivery dates for international orders.
c) Risk of Loss and Title: Risk of loss or damage to items passes to you upon our delivery to the international carrier, except where otherwise required by Australian Consumer Law. Title to the goods transfers to you upon shipment.
d) Return and Warranty Limitations: We do not offer change-of-mind returns for international orders unless otherwise stated or required by law.
e) You may still be entitled to a repair, refund, or replacement under Australian Consumer Law if the product is faulty, even if purchased internationally. However, shipping costs for warranty claims outside Australia may be your responsibility unless otherwise agreed or required by law.
f) Local Law Compliance: You are responsible for ensuring that the purchase, import, and use of our products comply with all laws and regulations in your country.
g) Currency and Conversion Fees: All transactions are processed in Australian Dollars (AUD). Your bank or payment provider may charge conversion fees or apply a different exchange rate, for which we are not responsible.
SECTION 11 - INTELLECTUAL PROPERTY
Our services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Grind Logic, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Grind Logic, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Grind Logic.
Grind Logic’s names, logos, product and service names, designs, and slogans are trademarks of Grind Logic or its affiliates or licensors. You must not use such trademarks without the prior written permission of Grind Logic. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
SECTION 12 – FEEDBACK, AND USER SUBMISSIONS
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.
By submitting any comments, feedback, suggestions, ideas, or other content to us (whether solicited or unsolicited), you grant Grind Logic a worldwide, royalty-free, perpetual, irrevocable, non-exclusive licence to use, reproduce, edit, adapt, publish, translate, distribute, and display such content in any media, without compensation to you.
You acknowledge and agree that:
- We are under no obligation to keep your submission confidential;
- We may use your submission without providing credit or compensation;
- We may choose to monitor, edit, or remove submissions at our sole discretion, but are not obligated to do so.
You are solely responsible for any content you submit, including its legality, originality, and accuracy. By posting or submitting content, you confirm that:
- Your content does not infringe on the rights (including intellectual property, privacy, or moral rights) of any third party;
- Your content does not contain unlawful, abusive, defamatory, obscene, or otherwise offensive material;
- Your submission does not contain malware, viruses, or other harmful code that could affect the functionality of the website or any related service;
- You will not mislead us or others as to the origin of your submission (e.g. by using a false name or email).
We accept no liability for any content posted by users or third parties.
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Grind Logic, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
To the extent permitted by law, the Services and all products offered through the Services are provided ‘as is’ and ‘as available’ for your use, without any express or implied warranties except those which cannot be lawfully excluded under the Australian Consumer Law or other applicable legislation. We do not warrant that the Services will be uninterrupted, error-free, or free from harmful components. However, nothing in these Terms limits your rights under the Australian Consumer Law, including consumer guarantees that apply to our goods and services.
SECTION 16 - LIMITATION OF LIABILITY
Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted or modified by agreement. To the maximum extent permitted by law, Grind Logic, its officers, employees, contractors and agents will not be liable for any indirect, incidental, special or consequential loss, including loss of profits or data, arising out of or in connection with your use of the services or any products purchased, except where such loss is caused by our negligence, breach of contract, or breach of a non-excludable consumer guarantee under the Australian Consumer Law.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Grind Logic, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.
SECTION 18 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of South Australia, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of South Australia, Australia.
SECTION 22 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update these Terms occasionally. Changes will take effect once posted on this page. Your continued use of the site after changes are posted constitutes acceptance.
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 24 – FORCE MAJEURE
We will not be liable for any delay or failure to perform our obligations under these Terms due to events beyond our reasonable control
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at Info@grindlogic.com.au.
Our contact information is posted below:
Grind Logic (ABN: 516 617 438 91)
Email: Info@grindlogic.com.au
Phone: +61 478 714 355
Mailing Address:
2 Otto Avenue, Stepney, South Australia, 5069, Australia
